The Civil Guard of the Region of Murcia has carried out an investigation in Cieza to clarify a fraud, committed during the management of a compensation file for the accident of a vehicle, which has culminated in the arrest of an insurance agent as the alleged perpetrator of the crimes of fraud and falsification of documents.
The investigation began in October of last year when a resident of Cieza reported to the Civil Guard that he was still owed approximately €1,600 for a traffic accident in which his vehicle was totaled. The delay in receiving the payment led him to contact the insurance company, who replied that the transfer had been made weeks earlier.
Civil Guard investigators collected the insurance policy and other relevant documentation. This revealed that the bank account details, where the compensation money should have been deposited, had been changed. Instead, a different account appeared in the name of a resident of Abarán.
The investigation revealed that an insurance agent might be behind this scam.
According to the investigation, the suspect accessed the management systems, deliberately modified the claim file, changing the client's bank details and entering those of a third party.
The Civil Guard discovered that the manager had an outstanding debt with this person, so he diverted the compensation payment to his own account to settle it. In this way, he used the money that should have gone to the client to meet his personal obligations.
The investigators learned that, in addition, this resident of Abarán, who received the compensation money, had reported the manager months earlier for charging the collection of insurance policies in the name of other people to his bank account.
The investigation has ended with the arrest of a 43-year-old man from Cieza, who is accused of the alleged crimes of fraud and document forgery.
English 
Spanish